We’ve heard of the banning of pens in the workplace before, right? At least I swear we did in Weird Workplace News regarding a phone call center where pens were banned. In an age, where you can take a photo of just about anything with your cell phone, it doesn’t make sense to ban pens, but apparently a customer at a makeup store who was conducting research was banned from writing anything down.
November 9th, 2009 at 5:01 pm
Banning comparison shopping? I can’t imagine anything I need badly enough to tolerate a manager telling me I can’t do what I need to to check out what I’m buying. They kick me out? Be sure I’m never spending a cent there.
I read the article you linked to and, while the manager should have hordes of angry comparison shoppers with pen and paper descend on her store, the person who wrote the piece indicated that she complied with the manager’s demand because she really needed the stuff she’d gone to buy. I.e., she consented to the treatment she had received. And for what? Makeup?
November 9th, 2009 at 5:07 pm
I think her job is comparison shopping for beauty products, so she felt compelled to buy them.
I can’t really explain it.
November 9th, 2009 at 5:09 pm
Bizzare!!!!
November 9th, 2009 at 5:22 pm
It is, isn’t it? And the degree of rage exhibited by the manager is a little scary. Why be so protective of your product? It can’t stand up to a critique?
November 10th, 2009 at 6:00 am
Couldn’t she have just left and bought the stuff online, with the manager none the wiser?
Either way, the was soooooooo against all rules of customer service.