I’ve never had much luck with submitting resumes to be electronically scanned, but this list from Nearly Half Employers Have Caught Employees Lies on Resume is pretty helpful. These are the key words and phrases that are searched for most often that you should insert appropriately in your resume.

    — problem-solving and decision-making skills (50 percent)
    — oral and written communications (44 percent)
    — customer service or retention (34 percent)
    — performance and productivity improvement (32 percent)
    — leadership (30 percent)
    — technology (27 percent)
    — team-building (26 percent)
    — project management (20 percent)
    — bilingual (14 percent)

 As the article suggests, don’t lie. Not only is it wrong, you can get caught fairly easily, according to my headhunter friend. And especially don’t pretend to be a member of the Kennedy family.  Or an astronaut.