I have no memory of buying anything from Toys R Us on-line, but apparently I must have (baby shower gift?) because of this helpful email from the CEO assuring me that they are setting a high bar for product safety as a retailer. They claim to have introduced:
– a new Safety microsite to help you find all product safety and recall information;
– the introduction of an email notification system for product recalls;
– the addition of bilingual recall notices should there be future recalls; and
– the introduction of new Safety Boards in all of our stores, which will contain important product safety information, including recall notices.
It seems like this is basic stuff that I would have assumed that they already do. I hope some of it is useful to some of you.